Chaturvedi, P. D. Business communication : skills, concepts and applications / P. D. Chaturvedi, Mukesh Chaturvedi. - 3rd ed. - Delhi : Dorling Kindersley, c2013. - xii, 400 p. : ill. ; 28 cm. Includes bibliographical references and index. ISBN: 9788131775585 Subjects--Topical Terms: Business communication. Dewey Class. No.: 658.45 / CHB