The Nordstrom way : the inside story of America's # 1 customer service company / Robert Spector, Patrick D. McCarthy.
By: Spector, Robert.
Contributor(s): McCarthy, Patrick D.
Material type:
BookPublisher: New York : Wiley, c1995Description: ix, 244 p. : ill. ; 22 cm.ISBN: 0471584967.Subject(s): Nordstrom (Firm) | Customer services -- United States | Department stores -- United StatesDDC classification: 658.871
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Quinlivan Library, Notre Dame University Bangladesh Business Shelf 03 Row 04 B | Non-fiction | 658.871 SPN (Browse shelf) | 01 | Not For Loan | 000009 |
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| 658.8342 SCC Consumer behavior / | 658.8342 SCC Consumer behavior / | 658.8342 SCC Consumer behavior / | 658.871 SPN The Nordstrom way : | 658.872 LIS Social nation : | 658.872 OBY Your portable empire : | 658.872 OBY Your portable empire : |
Includes index.
Business
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